Privacy Policy

Last updated: March 22nd 2025, 7:17 am

Tabs HQ ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

By using Tabs HQ, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect and process different types of information, including but not limited to:

1.1. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Profile Image (if uploaded)
  • Gender
  • Date of Birth
  • Address (Street, City, State, Country)

1.2. Business Information

  • Company Name
  • Business Email Address
  • Business Phone Number
  • Business Address
  • Inventory Details
  • Employee Details (if applicable)

1.3. Payment Information

  • Payment details required for transactions are processed securely by a third-party payment provider.
  • We do not store any credit or debit card details.

1.4. Usage & Analytics Data

  • Interaction data, including features used and time spent on the platform.
  • Device and browser type for optimizing performance.
  • Technical logs for security, troubleshooting, and service improvements.

2. How We Collect Data

We obtain data through various means, including:

  • Direct User Input: Information provided during account registration, profile updates, or customer support interactions.
  • Automated Data Collection: Some data is collected automatically when users interact with the platform (e.g., login sessions, service usage).
  • Third-Party Integrations: We may receive relevant data from service providers that assist with payments, communications, or analytics.

3. Purpose of Data Collection

We collect and process data for the following purposes:

  • User Account Management – Creating and managing user profiles.
  • Service Optimization – Improving platform functionality and user experience.
  • Security & Fraud Prevention – Protecting against unauthorized access and misuse.
  • Billing & Transactions – Processing payments and maintaining accurate financial records.
  • Customer Support & Communication – Providing assistance and responding to user inquiries.
  • Legal & Compliance Obligations – Ensuring compliance with applicable laws and regulations.

4. Data Sharing & Third-Party Services

We do not sell or rent user data. However, we may share necessary information with:

  • Communication Providers – To send service-related emails and notifications.
  • Payment Processing Services – To handle billing and transactions securely.
  • Analytics Providers – To understand platform usage and improve service delivery.

All third parties operate under their own privacy policies. Users are encouraged to review these policies to understand how their data is handled by external services.

5. Data Security & Protection

We take appropriate safeguards to protect personal and business data, including but not limited to:

  • Data Encryption – Ensuring data is stored and transmitted securely.
  • Access Control Mechanisms – Restricting access to authorized personnel only.
  • Security Audits – Regularly reviewing our systems to prevent vulnerabilities.
  • Compliance with Data Protection Laws – Adhering to legal and regulatory requirements for data privacy.

While we implement strong security measures, no system is entirely immune to risks. Users should also take precautions to protect their own accounts.

6. User Control Over Data

Users have the following rights regarding their data:

  • Access & Review – Users can view their personal data at any time.
  • Update Information – Users can edit or update account details.
  • Account Deletion – Users can request to delete their accounts permanently.
  • Opt-Out Options – Users can opt out of certain types of data processing, such as analytics tracking.

For data-related requests, users may contact our support team through the available communication channels.

7. Data Retention Policy

  • We retain user data as long as an account remains active.
  • If an account is deleted, we retain user data for one month to comply with legal or security obligations.
  • After this period, all data is permanently erased unless legally required otherwise.

8. Cookies & Tracking Technologies

Tabs HQ uses cookies and similar technologies to enhance the user experience. These are used for:

  • Session Management – Keeping users logged in.
  • User Experience Customization – Saving user preferences.
  • Performance Analytics – Monitoring platform efficiency and optimizing service delivery.

Users can adjust cookie settings in their browser preferences. However, disabling cookies may impact certain platform functionalities.

9. Compliance with Data Protection Laws

Tabs HQ operates in compliance with the Nigeria Data Protection Regulation (NDPR).

For international users, applicable data protection laws (such as GDPR for the EU and CCPA for California) may provide additional rights. Where required, we will implement measures to comply with these regulations.

Users may contact us for questions regarding their data protection rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes occur:

  • Users will be notified via email or an in-app message.
  • The Last Updated date at the top of this policy will be revised.
  • Continued use of the platform after changes means acceptance of the updated policy.

We encourage users to review this policy periodically.

11. Contact Us

For privacy-related inquiries or data requests, please contact us through:

hello@usetabs.app

Official support channels on our website